We offer high-quality dispatch services to the trucking and towing industries. Our knowledgeable customer service representatives are trained and know what to do. We have a group of more than 30+ experienced and knowledgeable customer service representatives available round-the-clock. We specialize in dispatching and booking. We also assist small towing and trucking businesses in growing. Because we understand that your success is also our success, we are seeking for long-term partners. Utilize our dispatch services to increase your earning potential.
Our customer service solutions cover all possible forms of communication, from phone calls to written messages to semi- or fully automated tools. We offer a cutting-edge customer experience by phone, email, chatbot, or live chat. Tasks can be general customer service, technical support, information line operations, order taking, telephone enquiries, database creation, and of course bespoke sales activity.
02
service
Technical Support
Let Innovation Go Further
Letsgrow for products requiring a wide range of technical skills is a cost and energy efficient solution for manufacturers and distributors alike, and can significantly increase the effectiveness of in-house staff. A highly trained contact centre operator with professional communication skills can perform the same tasks as our client’s employees, be it customer service, complaints handling, administrative os sales tasks.
03
services
Integration
Let Innovation Go Further
There is no customer service without technology. The starting point for all our new collaborations is an assessment of the competencies required. This is when we explore synergies with available customer service software, ticketing and database systems, social media interfaces, and explore opportunities for automation and efficiency gains. In order to best serve our customers, we may regularly need to integrate different technology solutions, third-party applications or even our own design our own tools.